Privacy Policy

 

Privacy Policy

Effective Date: Jun 21, 2025

Introduction

This Privacy Policy of Vertex Games & Apps (“Privacy Policy”) applies to the information we collect from you when you use our official website Link (the “Website”) and our mobile applications published under the name Vertex Games & Apps (the “Apps”). Together, these are referred to as “Vertex Games & Apps,” “we,” or “our.”

This Privacy Policy explains:

  • What personal and non-personal information we collect.

  • How we obtain this information.

  • How we secure and protect your data.

  • How we may share your information.

  • How you can access, update, or request changes to your data.

  • How you can control or limit the sharing of your information.

  • Your legal rights regarding your personal data.

By using our Website or Apps, you agree to the practices described in this Privacy Policy.


Important Terms

  • Non-Personal Data (NPD):
     Information that cannot be used to personally identify you. Examples may include device type, app usage statistics, and general demographic information.

  • Personal Data (PD):
    Any information related to an identified or identifiable individual (“data subject”). An identifiable person is one who can be recognized directly or indirectly using details such as a name, identification number, location data, online identifiers, or factors related to physical, mental, economic, cultural, or social identity.
     Note: PD is similar to Personally Identifiable Information (PII) but has a broader scope, covering more categories of data.

  • GDPR:
    The General Data Protection Regulation (2016/679) of the European Union.
     Read more here

  • COPPA:
    The Children’s Online Privacy Protection Rule in the United States, which regulates the online collection of personal data from children under the age of 13.
     Read more here

  • CCPA:
    The California Consumer Privacy Act of 2018, which grants California residents specific rights over their personal data, including access, deletion, and the right to opt out of data selling practices.
     Read more here

Information We Collect and How We Use It

When you use the services of Vertex Games & Apps, we may collect both personal and non-personal data. Below we explain in detail:

  • What type of information is collected

  • How and why we use this information

  • The legal bases under which we process your data

We rely on three legal bases for processing your data:

  1. Performance of a Contract – to provide and improve the services you request.

  2. Your Consent – for optional features such as promotional emails or marketing.

  3. Legitimate Business Interests – for ensuring security, preventing misuse, and enhancing our services.

User-Provided Data

Account Information:
 When you register or log in to our services, we may collect your username, email address, password (encrypted), and, if applicable, your profile picture.

Customer Support:
 When you contact our support team, we may collect your name, email address, device details, and information about the issue you are experiencing.

Purpose:

  • To create and maintain your user account.

  • To verify your age and ensure compliance with laws (e.g., COPPA in the US).

  • To respond to customer support inquiries.

  • To enable you to access your game progress across multiple devices.

Example:
If you lose your device and log in to a new one, we use your stored account data to restore your game progress.

Automatically Collected Data

Device Information:

We automatically collect information such as your device model, operating system version, unique device identifiers, and IP address.


Usage Data:

We track gameplay statistics, in-game preferences, and log data (e.g., how often you open the app, time spent in the game, and error/crash reports).

Purpose:

  • To improve game stability and fix bugs.

  • To analyze gameplay patterns and introduce new features.

  • To ensure fair use and prevent fraud.

Example:
If a crash occurs during gameplay, the crash log is collected automatically and sent to our servers, helping us identify and fix the issue in future updates.

Persistent Identifiers

Advertising Identifiers:
We may use device-based advertising IDs (such as Google Advertising ID or Apple’s IDFA) to deliver personalized ads.

Analytics Identifiers:
 These identifiers help us analyze user behavior and improve game performance.

Purpose:

  • To fund free-to-play games by showing relevant ads.
    To measure the effectiveness of advertising campaigns.

External References:

Microphone and Camera Access

Some of our games may request access to your device’s microphone and camera for optional features such as:

  • Voice Chat & Communication: Allowing players to speak with each other in real time.

  • Augmented Reality (AR): Using your camera to enable interactive gameplay experiences.

  • In-Game Recording & Streaming: Allowing you to record or broadcast your gameplay.

Important:
 We do not store or share any microphone or camera data without your explicit permission.

Example:
 If you enable voice chat in a multiplayer game, your microphone will only transmit audio while you are actively using that feature.


In-App Purchases and Subscriptions

Purchasing In-App Content:
 All purchases and subscriptions are processed through trusted platforms such as the Apple App Store and Google Play Store.

  • We do not have direct access to your credit card, banking, or payment details.

  • Transactions are subject to the terms and conditions of Apple and Google.

Features:

  • No Ads Purchase: Removes interruptive ads but does not disable optional rewarded ads.

  • Auto-Renewal Subscriptions: Some services may renew automatically unless canceled at least 24 hours before the renewal date.

  • Cancellation: Subscriptions can be managed or canceled through your Apple or Google Play settings.

  • Free Trial Users: If you do not cancel at least 24 hours before the trial ends, you may be charged.

Example:
 If you buy a “Premium Pass” subscription, Apple/Google may charge your account each month until you cancel it manually in your account settings.

Termination of Service

We reserve the right to suspend or terminate accounts or subscriptions under the following circumstances:

  • Violation of our terms of service.

  • Detection of fraudulent or unlawful activity.

  • Misuse of our services that harms other users or our platform.

Example:
 If a player uses hacked software to gain unfair advantages in a game, we may terminate their account and revoke access to all related services.

How We Use Your Information

  • Game Functionality: Your data helps us operate, improve, and ensure smooth performance of our games. For example, saving your game progress, enabling multiplayer features, and syncing data across devices.

  • Personalization: We may use your information to personalize in-game content, recommend features, and display advertisements relevant to your interests. For example, a racing game may suggest cars or upgrades based on your gameplay style.
    Communication: We use your contact details to send important updates (such as policy changes, system updates, or subscription renewals), reply to your support requests, and provide notifications about in-game events or new releases.

  • Analytics: We analyze how you interact with our games to identify bugs, improve performance, and enhance user experience. For example, we may track which levels are most difficult for players and adjust game balance accordingly.

  • Legal Compliance: Your data may be processed to comply with laws, regulations, and government requests, and to enforce our Terms of Service.


Information Sharing and Disclosure

With Service Providers
 We may share your information with trusted third-party service providers to help us deliver our services. Examples include:

  • Cloud Storage (e.g., Google Cloud, Amazon Web Services) to store game data.

  • Analytics Providers (e.g., Google Analytics, Firebase) to analyze user behavior.

  • Customer Support Platforms (e.g., Zendesk, Freshdesk) to manage support tickets.

Legal Compliance
 We may disclose your information when required by applicable law, court orders, or regulatory authorities. Example: If requested by law enforcement under the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA).

User Consent
 If you consent, we may share your data with third parties for improvements in gameplay features or optional promotions. For example, opting in to receive exclusive offers or beta-test invitations.


Data Security

We apply administrative, technical, and physical safeguards to secure your personal information. Measures include:

  • Encryption of data during transmission (e.g., HTTPS).

  • Access restrictions to authorized personnel only.

  • Regular security audits.

However, no system is fully immune from security risks. We encourage you to use strong passwords and keep your device software updated.

Selling of Personal Data and Successors

We do not sell your personal data to third parties and have no future plans to do so.

If our company merges, is acquired, or sells assets, your data may be transferred to the new business owner. Example: If Vertex Games & Apps merges with another game studio, your account information will transfer to the new entity to continue providing services.

If you do not want your personal information sold or transferred under any circumstances, please email us at:

  • vertexgames88@gmail.com

Please include enough personal details for us to verify your identity. We will respond within 60 days of receiving your request.

Data Retention

We keep your information only as long as necessary to provide our services, resolve disputes, comply with legal obligations, or enforce agreements.

  • Example: If you delete your account, we may retain minimal records (e.g., transaction logs) for tax or legal compliance.

  • You may request deletion of your data at any time by contacting us at the above email addresses.

User Rights

As a user, you have the following rights (depending on your region’s laws):

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Deletion: Ask us to delete your data when it is no longer needed.

  • Objection: Object to the use of your data for specific purposes, such as marketing.

  • Portability: Request transfer of your data to another service provider (as supported under GDPR).

For more details, see official references:



User Acquisition Partners

Vertex Games & Apps does not collect personal data for user acquisition purposes. However, our games and applications may use third-party partners who help us promote and distribute our products. These partners may collect certain information in accordance with their own privacy policies. You may review their policies at the links provided below:


Advertising Partners

Vertex Games & Apps does not directly display or control advertising within its games and apps. Advertisements are served by third-party advertising networks, which may collect data in accordance with their respective policies. We do not have access to or control over this data. You can review the policies of our advertising partners below:

Analytics Partners

Vertex Games & Apps does not directly collect analytics data. However, our games and apps may integrate with third-party analytics providers to help improve performance, fix issues, and enhance user experience. These providers collect data independently under their own policies, which you may review below:


Updates to This Privacy Policy

Vertex Games & Apps may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any significant updates will be communicated within our apps or through our official website:Link
 We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.


Privacy Policy for Users in the EEA and UK

Last Revised: December 24, 2024

Vertex Games & Apps (“Vertex Games & Apps,” “we,” “our,” or “us”) is committed to safeguarding the privacy of users (“User” or “you”) of the Super Stylist mobile application (“App” or “Super Stylist”).

As the data controller of your personal information under applicable data protection laws (including the GDPR and UK GDPR), we explain in this Privacy Policy how your personal data is collected, used, and processed when you use the App.

If you have any questions, you may contact us at:

  • Email: vertexgames88@gmail.com 

Capitalized terms not defined in this Privacy Policy have the meanings given to them in the App’s Terms of Use.


1. Who Can Use the App?

  • The App is not intended for users under the age of 16.

  • If a parent or guardian becomes aware that their child under 16 has provided personal data, they should contact us immediately, and we will delete the data.

  • Users under 18 should have their legal guardian review this Privacy Policy before using the App.


2. What Information Do We Collect?

We collect personal data through three primary methods:

2.1 Information Collected Automatically

  • Device Information (OS type and version, App version, language, device model, country-level location).

  • User Activity (game progress, achievements, in-app purchases, use of virtual items).

  • Ad Interaction Data (ads viewed, clicks, installs attributed to ads).

  • App Performance Data (errors, crashes, performance issues).

  • Device Identifiers (advertising ID, randomly generated User ID, Apple ID if used for login, IP address).

2.2 Information You Provide

  • Customer Support: When contacting us, we collect your email address and the details of your request or query.

2.3 Information from Third Parties

  • Attribution Partners: Information about how you found and installed the App.

  • Advertising Partners: Data about ad campaign performance.

Note: The App does not access or collect data from your microphone or camera.


3. How Do We Use Your Information?

We use your data strictly for purposes necessary to provide and improve the App, including:

  • Providing the App: Enabling features, gameplay, and progress.

  • Analytics: Understanding user behavior, troubleshooting, and optimizing the App.

  • Personalization: Customizing the in-game experience.

  • Advertising: Displaying relevant ads and measuring their effectiveness.

  • Customer Support: Responding to inquiries and providing assistance.

  • Security & Compliance: Preventing fraud, verifying user identity, and complying with applicable laws.


4. Advertising and Third-Party Partners

4.1 Ads in the App

The App may display:

  • Contextual Ads: Non-targeted, based on general gameplay.

  • Personalized Ads: Targeted ads based on user preferences and interactions.

4.2 Ads for the App on Other Platforms

We promote Super Stylist on external apps and websites. For this purpose, we use advertising partners who may process data related to ad performance.

4.3 How to Control Targeted Ads

  • iOS: Go to Settings > Privacy > Tracking and disable tracking.

  • Android: Go to Settings > Google > Ads > Opt out of Ads Personalization.

  • In-App: You may adjust your preferences in the App’s Privacy Settings.

5. Data Sharing

Vertex Games & Apps may share personal data only in the following circumstances:

  • With Service Providers: Such as advertising networks, analytics providers, and cloud service providers, but only to the extent necessary to deliver and improve our services.

  • For Legal Reasons: To comply with applicable laws, legal processes, or governmental requests, or to prevent fraud, security threats, or misuse of our services.

  • During Business Changes: In the event of a merger, acquisition, or sale of assets, personal data may be transferred to the acquiring entity, subject to this Privacy Policy.

  • For Social Features: If you participate in leaderboards, contests, or multiplayer features, certain data (e.g., username, scores) may be visible to other users.

Important: Users are solely responsible for any personal data they voluntarily share within the App.


6. Cookies & Local Storage

The App uses cookies and local storage technologies for limited purposes, including:

  • Retaining gameplay progress and in-app settings.

  • Managing ad frequency to avoid repetitive experiences.

  • Enhancing app performance and stability.

If you wish to clear such data, you may uninstall the App at any time.


7. Your Privacy Rights (EEA & UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):

  • Access: Request a copy of your personal data.

  • Correction: Request rectification of inaccurate or incomplete data.

  • Deletion (“Right to be Forgotten”): Request deletion of your personal data via the App’s Privacy Settings.

  • Restriction: Request limitation on how your data is processed.

  • Portability: Request transfer of your personal data to another service.

  • Objection: Object to certain types of data processing (e.g., direct marketing).

  • Complaint: File a complaint with your local data protection authority.


8. International Data Transfers

Your personal data may be transferred and stored outside your home country. When such transfers occur, Vertex Games & Apps ensures that adequate safeguards are in place in compliance with applicable data protection laws, including standard contractual clauses and other lawful mechanisms.


9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

  • Data may be retained longer where required by law or for legitimate business needs (e.g., fraud prevention, accounting obligations).

  • Users may request deletion at any time, but certain data may be preserved if necessary for legal compliance.

  • Anonymous or aggregated data that does not identify individuals may be retained indefinitely.

10. Security Measures

Vertex Games & Apps implements industry-standard security measures to protect your personal information. These include technical, organizational, and administrative safeguards.

However, no method of transmission or storage can be guaranteed to be 100% secure. Users are encouraged to take precautions, such as safeguarding their devices and not sharing sensitive data within public sections of the App.


11. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements, industry standards, or service improvements.

  • Significant updates will be communicated through in-App notifications or on our official website.

  • Continued use of the App following updates will signify acceptance of the revised terms.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, you may contact us through the following channels:

  • Email: vertexgames88@gmail.com


When contacting us, we may have access to:

  1. Your name,

  2. Your email address, and

  3. Any additional information you choose to include in your message.

We will use this information solely for the purpose of responding to your queries and fulfilling your requests.

The legal bases for processing this data are:

  • Legitimate Interest: To operate, improve, and promote the services of Vertex Games & Apps.

  • Consent: For optional personal data you voluntarily provide at your discretion.